Keystone Computers - Key Computer Terms
Key Terms
These are some key terms that will help you communicate with your help desk. Understanding just a few key terms can help you better explain problems, as well as help you better understand the solutions.
Address Bar/Web Address/URL The Address Bar is the space in the browser where you type the   Web Address (URL) of the Web site you want to visit. URL stands for Uniform Resource Locator.
Browser A browser is an application program that provides a way to   look at and interact with all the information on the World Wide Web (e.g.   Internet Explorer or Mozilla Firefox)
Client A client is the requesting program or user in a client/server   relationship. For example, the user of a Web browser is effectively making   client requests for pages from servers all over the Web. The browser itself   is a client in its relationship with the computer that is getting and   returning the requested HTML file. The computer handling the request and   sending back the HTML file is a server.
Common file types DOC, XLS, JPG, GIF, MPG, AVI, MOV, BMP, PDF, TXT, HTML, MP3,   WAV, EXE, ZIP. Certain file types are opened by a specific program (or types   of programs). If you cannot open a file, you do not have the appropriate   program. You may be able to download a “viewer” if you only want to view the   file; to work with the file, you will probably need to purchase the program.
Cookies A cookie is information that a Web site puts on your hard disk   so that it can remember something about you at a later time.
Database A database is a collection of information that is organized so   that it can easily be accessed, managed, and updated.
Dialog box A temporary window on the screen that contains a set of   choices whenever the executing program needs to collect information from the   user.
ISP Internet Service Provider. This is the company that supplies   the Internet connection to your home or office.
Menu Bar A menu bar is (usually) a horizontal list of application   function categories (e.g. File, Edit, View) usually located at the top of an   application screen. Clicking the category name will open a menu of accessible   functions.
Modem/Router A modem is a device that connects the signal from your   Internet Service Provider to your computer. A router is a device that allows   your Internet connection to be distributed to multiple computers. Some   devices combine both functions in one physical unit.
Notification area The notification area is the area on the right side of the   taskbar where the Clock and other icons are displayed.
Operating System An operating system (sometimes abbreviated as "OS")   is the program that, after being initially loaded into the computer by a boot   program, manages all the other programs in a computer.
Program/application The term application is a shorter form of application program. An application   program is a program designed to perform a specific function directly for the   user or, in some cases, for another application program. Examples of   applications include word processors, database programs, Web browsers,   development tools, drawing, paint, image editing programs, and communication   programs.
Server 1) In information technology, a server is a computer program   that provides services to other computer programs (and their users) in the   same or other computers. 2) The computer that a server program runs in is   also frequently referred to as a server (though it may be used for other   purposes as well). 3) In the client/server programming model, a server is a   program that awaits and fulfills requests from client programs in the same or   other computers. A given application in a computer may function as a client   with requests for services from other programs and also as a server of   requests from other programs. Specific to the Web, a Web server is the   computer program (housed in a computer) that serves requested HTML pages or   files. A Web client is the requesting program associated with the user. The   Web browser in your computer is a client that requests HTML files from Web   servers.
Shortcut A shortcut is a computer desktop icon that enables a user to   easily see and select a particular program or data object. The operating   system comes with some shortcuts already visible on the desktop. A user can   remove these or add new ones. Deleting a shortcut does not delete the program   it starts; it just removes the shortcut link to that program.
Spreadsheet A spreadsheet is a sheet of paper that shows accounting or   other data in rows and columns; a spreadsheet is also a computer application   program that simulates a physical spreadsheet by capturing, displaying, and   manipulating data arranged in rows and columns.
Taskbar The taskbar is the bar at the bottom of the Windows screen   that contains the Start button, address bar, notification area and other   toolbars.
Toolbar A toolbar is a row or column of selectable image buttons that   can be used to easily access certain application functions. If you don’t   understand the meaning of a button icon, you can usually move your mouse over   the button to find out its function. The toolbar(s) is usually located at the   top of the program window. Also, many toolbars can be customized, so the user   can add or remove buttons based on the user’s needs. Additionally, many   programs offer a variety of toolbars that the user can turn on (or off) as   needed.
Word processor A word processor is a computer program that provides special   capabilities beyond that of a text editor such as the WordPad program that   comes as part of Microsoft's Windows operating systems.
These definitions and more are available at www.whatis.com
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